Recently J&K became the first Union Territory to launch its own Unified Citizen Services Portal (https://eUnnat.jk.gov.in) incorporating “Meri Pehchaan” (National Single Sign-on) to make available Citizen Centric Services to the common man under a single portal.

Furthering this mission the Chief Secretary, Dr Arun Kumar Mehta today inaugurated integration of e-UNNAT with the national TEJAS Dashboard and the ‘My Scheme’ Portal.

Chief Secretary J&K directed the IT Department to take necessary steps for integrating the auto appeal and auto escalation mechanism with online services in accordance with amended PSGA rules.

In this direction the Government here had even amended the PSGA (J&K Public Service Guarantee Act, 2011) with the aim to reach out to the common public and make available the G2C services in a timely manner. It is the endeavour of the Government to facilitate dissemination of e-Services to the public on one hand and to monitor, analyse and – if necessary – penalize the defaulters in service delivery, as per the service delivery timelines defined in this Act.

The TEJAS Dashboard on e-UNNAT Portal would show, at a glance, the online e-service applications received, services delivered, applications pending, applications rejected et al, with the delayed services delivery break-up further displayed on the basis of time delay periods, i.e., less than one week, one to two weeks, more than two weeks and so on.

At the same time, eUNNAT Portal now also provides a glimpse into the My Scheme Portal of the Government of India by mapping, initially, six schemes of the Government of J&K and providing access to information on those by re-directing through a single URL. These six schemes are State Marriage Assistance Scheme for Poor Girls, Credit Card Scheme for Artisans, Revised Educations Scheme for Children of Weavers, Karkhadar Scheme and Grid Connecting Rooftop Solar Plant, Pradhan Mantri Kissan Urja Suraksha evan Utthaan Mahabhiyaan(PM-KUSUM).

MyScheme is a repository for Government schemes and services. Using MyScheme the citizens of J&K can find various government schemes by checking his/her eligibility to apply for the schemes of his/her interest.

It offers a convenient three – step process for the citizens to discover the government schemes for which they are eligible. In three steps a user enters his / her attributes such as demographic, income, social details, etc. In next step his/her eligibility is determined in My Scheme and lastly the user can select from the list of eligible schemes and get more information from the dedicated scheme page with detailed knowledge, FAQs, and application process and traverse to the application URL to apply.

With this J&K has become the first State and UT in the country to on-board on My Scheme platform.

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